Free shipping with purchase of 80€ or more Delivery 2-4 Workdays
DOBSOM AB orgnr 556275-9737
Postal Address: Box 166, 243 23 HÖÖR
Visiting Address: Pumpvägen 3, 243 93 HÖÖR
The following Terms and Conditions apply to the orders and the purchases you make through Dobsom’s webshop, available on www.dobsom.se and all subpages to the site (referred to as "Web shop"). By placing an order from the web shop, you agree to be bound by the terms and conditions set out here (the “Terms") and these conditions apply between you and DOBSOM AB AB.ith Dobsom AB, 556275-9737. In order to keep your interests as a customer, we follow the Swedish laws for Consumer Buying, Distance purchase regulations and GDPR. You must be 18 years old or more to make an order or make an act on the webshop.
All prices on are incl. VAT.
The order will be delivered in the mailbox or at a delivery point, if delivered to a delivery point, SMS will be sent to the mobile number indicated on the order.
When pick up valid ID must be displayed.
Delivery time is usually 2-5 Days.
Finland 4,95 € (free delivery from 80€ per order)
Packages that not been retrieved within 14 days are returned to Dobsom. If this happens a fee of 25€ will be charged for the additional costs Dobsom received with shipping, return shipping, administration and handling. The right of withdrawal does not cover this.
You have 30 days to decide if the item is right for you. Dobsom AB guarantees to refund, or if you prefer to replace any item(s), please make a new order for what You want and send the one(s) in return that You not want to keep. Returns should have been kept in reasonable condition prior to their return. This means the item(s) cannot be damaged, soiled, washed, altered or worn and that any labels or tags are still intact. Once we have received your return we will make a refund to the card originally used or credit your invoice depending on how you have paid for delivery.
If You want to make a claim, please contact customer service via email, , state always Your ordernumber in the email and enclose a photo of the fault in the email if possible. Then we can handle Your claim quicker. According to Swedish law You can make a claim upto 3 years after the purchase. The right to a claim is only valid for faults that can be directed to the production. Normal or extraordinary use.
Dobsom offers through our cooperation with Klarna, invoice payment, Partial payment, debit card payment and direct payment. This payment solution called Klarna Checkout.
By providing information at checkout you agree to Klarna terms and conditions
Dobsom AB is exempt from penalty for failure to perform certain obligations under this Agreement if such failure is due to release factor as described below and circumstances that prevent, hinder or delay performance. The release factor includes e.g. acts or omissions by public authorities, new or amended laws, labour conflicts, blockade, fires, floods, sabotage, natural catastrophes or accidents.
The force majeure includes administrative decisions that affect the market and products negatively, such as restrictions in indexes, warning labels, sales bans, an abnormal market decline and if the company is exposed to criminal activity that affects the business.
Dobsom AB takes responsibility for the personal information you provide to us when registering a purchase or a subscription of our newsletter. We only store your details as agreed. By submitting your personal data you consent to Dobsom AB using the data collected in order to meet our commitments to you and making sure you provide the service you expect. This will include processing of orders for shipping, carrying out credit checks, sending information about Dobsom AB or other internal marketing purposes.
You also consent to that some data is forwarded to suppliers and shipping agents in connection with deliveries. Dobsom AB will not disclose your personal data to third parties for marketing purposes. If any problems would occur when Dobsom AB is to deliver goods to you, your personal data submitted to us will be used in order for us to contact you. In registering your interest or submitting an application to Dobsom AB you allow us to process your personal data as part of our recruitment process. Dobsom AB always tries to respond to applications as quickly as possible
Information about the recording of data
You have the right to contact Dobsom AB to find out what personal data is held about you. If it is inaccurate, incomplete or irrelevant you can request that the data is corrected or removed. You can withdraw your consent to us using your personal data for marketing purposes (e.g. sending newsletters or offers) at any time. You can contact Dobsom AB either by post or email, adress:
DOBSOM AB orgnr 556275-9737
Address: Box 166, 243 23 HÖÖR
Storing of information
Dobsom AB only stores your data as long as it is needed in order to perform Dobsom AB’s services or for the time prescribed by law.
Dobsom AB has taken technical and organizational measures to protect your data from e.g. loss, manipulation or unauthorized access. Dobsom AB continuously adapts our security measures to the continuous technological development. On the Web shop Dobsom AB protects your data using SSL encryption for purchases. SSL stands for Secure Sockets Layer and is a function that encrypts all information sent between buyer and seller. To obtain additional information about how Dobsom AB treats your personal data or if you wish to correct or amend your details please contact at firstname.lastname@example.org